01 Information We Collect

We may collect the following types of information when you interact with our website or programs:

• →Contact Information: Name, email address, phone number, and mailing address when you submit a form, request support, volunteer, or contact us.
• →Service Intake Information: Information you voluntarily provide when requesting support, including the type of support needed, age group, and any personal context you choose to share.
• →Donation Information: Name, contact information, and payment details when you make a donation (processed securely through third-party payment processors).
• →Website Usage Data: General browsing information such as pages visited, time spent, and browser type — collected through standard website analytics tools.
• →Communications: Any messages, emails, or other correspondence you send to us.

02 How We Use Your Information

We use the information we collect only for the following purposes:

• →To respond to your support requests and connect you with appropriate programs or resources
• →To process donations and issue tax-deductible receipts
• →To communicate with volunteers, partners, and community members
• →To send program updates, newsletters, or event information (with your consent)
• →To improve our website and better understand community needs
• →To comply with legal and regulatory requirements

03 We Do Not Sell Your Information

Legacy Impact Healing does not sell, rent, trade, or share your personal information with third parties for marketing or commercial purposes. Period.

04 Third-Party Services

We may use trusted third-party services to operate our website and programs, including:

• →Payment processors (e.g., PayPal, Stripe) for donation processing
• →Form tools (e.g., Formspree, JotForm) for intake and contact forms
• →Email platforms (e.g., MailerLite) for newsletters and communications
• →Website hosting and analytics services

These providers are bound by their own privacy policies and are used solely to support our nonprofit operations.

05 Data Retention

We retain your information only as long as necessary to fulfill the purpose for which it was collected, or as required by law. You may request deletion of your information at any time by contacting us.

06 Children's Privacy

We do not knowingly collect personal information from children under the age of 13 without verified parental or guardian consent. If you are a parent or guardian and believe your child has submitted information to us, please contact us immediately and we will promptly delete it.

07 Your Rights

You have the right to:

• →Access the personal information we hold about you
• →Request correction of inaccurate information
• →Request deletion of your personal information
• →Opt out of marketing communications at any time
• →File a complaint with the appropriate regulatory authority

08 Florida Privacy Rights

As a Florida-based organization, we comply with applicable Florida privacy laws. Florida residents may have additional rights regarding their personal information. Contact us to exercise any of your rights.

09 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

01 Who We Are

Legacy Impact Healing is a registered 501(c)(3) nonprofit organization based in Orlando, Florida (EIN: 39-2697847), providing mental health support resources, neurodiversity-affirming programs, trauma-informed education, and community workshops for individuals and families.

02 Not a Substitute for Professional Care

If you are connected with a licensed provider through our referral network, that provider operates independently and is solely responsible for the clinical care they deliver, under their own professional and HIPAA obligations.

If you or someone you know is experiencing a mental health crisis or is in immediate danger, please call or text 988 (Suicide & Crisis Lifeline) or 911, or go to your nearest emergency room. Do not rely on this website for emergency support.

03 Eligibility & Use of the Website

You may use our website and submit forms (such as our support request or contact forms) only for lawful purposes. By submitting information to us, you confirm that:

• →The information you provide is accurate and submitted in good faith
• →You are submitting the request on your own behalf, or as the parent, guardian, or authorized representative of the individual you are requesting support for
• →You will not use our forms, intake systems, or communications to submit false, abusive, or harmful content
• →You understand our typical response time is within 48 hours, but is not guaranteed for any specific timeframe

04 Programs, Workshops & Events

Participation in our programs, workshops, support groups, and events is voluntary and offered on an as-available basis. We reserve the right to:

• →Modify, reschedule, or cancel any event, workshop, or program at our discretion, including for reasons of low enrollment, facilitator availability, or unforeseen circumstances
• →Set reasonable expectations for participant conduct to maintain a safe, respectful, and affirming environment for all attendees
• →Decline or discontinue services to anyone whose conduct threatens the safety or wellbeing of our staff, volunteers, or other participants

Some programs may be facilitated by volunteers, peer mentors, or community partners rather than licensed clinicians; where relevant, this will be communicated to participants in advance.

05 Donations

Donations made to Legacy Impact Healing through our website are processed securely by third-party payment processors (such as PayPal or Stripe). By donating, you agree to the following:

• →Tax-deductibility: As a registered 501(c)(3) nonprofit, donations are generally tax-deductible to the extent permitted by law. We recommend consulting a tax professional regarding your specific situation, and we are not a tax or financial advisor.
• →Processing: We do not store or have direct access to your full payment card details; these are handled exclusively by our payment processors under their own security and privacy practices.
• →Refunds: Donations are generally non-refundable. If you believe a donation was made in error (such as a duplicate charge), please contact us within 30 days and we will review the request in good faith.
• →Use of funds: Donations support our general programs and operations unless a gift is explicitly designated for a specific purpose and that designation is accepted by us in writing.

06 Volunteers

Individuals who apply to volunteer, mentor, or provide professional pro bono services do so voluntarily and are not employees of Legacy Impact Healing unless separately agreed in writing. Volunteer roles, expectations, and any required background checks or agreements will be communicated directly during the application and onboarding process.

07 Intellectual Property

All content on this website — including text, graphics, logos, program materials, and design — is the property of Legacy Impact Healing or its licensors, unless otherwise noted. You may share or reference our content for personal, educational, or nonprofit purposes with appropriate attribution, but may not reproduce, sell, or repurpose our materials for commercial use without our prior written consent.

08 Third-Party Links & Services

Our website may link to or rely on third-party services (such as payment processors, form tools, or referral partners). We are not responsible for the content, privacy practices, or terms of service of any third-party website or provider, and your use of those services is governed by their own terms.

09 Limitation of Liability

To the fullest extent permitted by law, Legacy Impact Healing, its staff, board members, and volunteers shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website, participation in our programs, or reliance on information provided through our services. Our website and resources are provided "as is," without warranties of any kind, express or implied.

10 Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our programs, legal requirements, or operations. When we do, we will update the effective date at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

11 Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles, and any disputes arising under these Terms will be subject to the jurisdiction of courts located in Florida.